Enterprise AI

More Content, Less Control: AI in the Digital Workplace

Commissioned research on AI productivity, collaboration and control across digital content workflows.

Publisher: Forrester / Adobe
Publication: June 2026
Length: 15 pages
Language: English

£19 GBP

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Forrester / Adobe

About this report

A commissioned workplace study examining why producing more content with AI does not automatically make organizations more effective. Survey evidence connects content growth with fragmented workflows, difficulty extracting insights, content waste and the need for better control and integration. The report develops the idea of content intelligence and offers organizational recommendations. Use it to review document and content processes before adding more tools, considering both the commissioning context and the difference between reported productivity aspirations and demonstrated improvements in how information moves through work.

The PDF is in English. This introduction and content guide are available in your selected language.

Who it is for

Technology and data leaders
Product and customer experience teams
Business and strategy leaders

Inside this report

The AI content-productivity paradox
Fragmented workflows and content waste
Why tools alone do not fix work
Moving toward integrated content intelligence
Recommendations and survey context

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More Content, Less Control: AI in the Digital Workplace