Information we receive
We receive the email address and order information needed to deliver a purchase, including report selection, payment status, amount, currency and payment or invoice references. Support messages may include your name and other information you choose to send. Our infrastructure providers process technical information such as IP address, browser details and request logs to deliver and protect the website.
Why we use information
We use order and contact information to perform the purchase contract, deliver PDFs, issue billing documents and answer support requests. We use technical information for security, fraud prevention and website reliability based on legitimate interests where applicable, and retain records where required by law. We do not use purchase details to send marketing without an appropriate legal basis.
Payments, email and service providers
Stripe handles payment details; full card numbers and security codes are not stored on our website server. Resend delivers transactional email. Cloudflare provides website delivery, security, aggregate web analytics and incoming-mail routing. Support email is forwarded to our designated support inbox hosted by Google. These providers receive information necessary for their services and may process it in other countries under their own privacy notices. We do not sell personal information. We may disclose records when legally required or necessary to protect rights and prevent fraud.
Local storage and analytics
The website stores preferences such as theme and saved reports in your browser’s local storage. Adult-section access, where used, also stores an age-confirmation cookie for up to one year. You can remove these through browser settings. Cloudflare Web Analytics helps us understand aggregate visits; this notice does not describe it as advertising tracking. Payment pages may use Stripe’s own browser technologies to process payments and prevent fraud.
Retention and security
We retain purchase and payment records as needed for delivery, accounting, tax obligations, refunds and disputes. Support messages and technical logs are retained according to their purpose and security needs. A 7-day download expiry is not deletion of the order record. Access to private files and credentials is restricted, and downloads use private access links. No internet service can promise absolute security.
Your choices and rights
Email [email protected] to ask about access, correction, deletion, restriction, objection, portability or applicable privacy safeguards. Rights and exceptions depend on your location; we may verify your identity and retain records required by law. You may complain to your local data protection authority. Changes to this notice will appear here with an updated date.