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Financial services

State of AI in Financial Services 2026

The financial-services view of AI adoption, workforce changes, governance and transformation.

Publisher
Deloitte
Publication
March 2026
Length
42 pages
Language
English
£349 GBP

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Deloitte

State of AI in Financial Services

2026 / RESEARCH

Independent research index / editorial cover

About this report

A sector edition of the enterprise AI study, focused on financial-services organizations. It examines financial-services work, oversight and readiness for agentic systems in a regulated setting, alongside AI fluency, sovereign technology choices and organizational readiness. Survey findings connect current deployment with the changes needed in work, talent, governance and data foundations. Use it to frame sector-specific implementation priorities and compare operational concerns. This edition shares a survey foundation with the broader Deloitte series, so it should be read as a sector lens rather than an independent global study.

The PDF is in English. This introduction and content guide are available in your selected language.

Who it is for

  • Finance and assurance teams
  • Security and risk practitioners
  • Technology and data leaders

Inside this report

  1. AI access and pilot deployment in financial-services organizations
  2. Sector business transformation and work redesign
  3. Workforce fluency and capability gaps
  4. Sovereign, agentic and physical AI
  5. Readiness, governance and actions for scaling
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