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Enterprise AI

State of AI in Technology, Media and Telecommunications 2026

An industry-specific view of enterprise AI deployment across technology, media and telecom companies.

Publisher
Deloitte
Publication
March 2026
Length
41 pages
Language
English
£299 GBP

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Deloitte

State of AI in Technology, Media and Telecommunications

2026 / RESEARCH

Independent research index / editorial cover

About this report

A sector edition of the enterprise AI study, focused on technology, media and telecom organizations. It examines AI-enabled business reinvention and the adoption profile of technology-intensive organizations, alongside AI fluency, sovereign technology choices and organizational readiness. Survey findings connect current deployment with the changes needed in work, talent, governance and data foundations. Use it to frame sector-specific implementation priorities and compare operational concerns. This edition shares a survey foundation with the broader Deloitte series, so it should be read as a sector lens rather than an independent global study.

The PDF is in English. This introduction and content guide are available in your selected language.

Who it is for

  • Technology and data leaders
  • Product and customer experience teams
  • Business and strategy leaders

Inside this report

  1. AI access and pilot deployment in technology, media and telecom organizations
  2. Sector business transformation and work redesign
  3. Workforce fluency and capability gaps
  4. Sovereign, agentic and physical AI
  5. Readiness, governance and actions for scaling
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