Agents & robotics

Unlocking Business Value with Agentic AI

A research perspective on turning isolated agent deployments into coordinated enterprise value.

Publisher
Capgemini
Publication
2026 edition
Length
20 pages
Language
English
£199 GBP

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Capgemini

Unlocking Business Value with Agentic AI

2026 / RESEARCH

Independent research index / editorial cover

About this report

A practical enterprise discussion of how to turn scattered agent experiments into repeatable, governed operations. The report examines the spread of custom agents, embedded copilots and platform-native agents, then argues for deployment patterns and a control plane that coordinates activity across business systems. It links orchestration, observability, security, cost and value measurement. Read it when planning an agent architecture or operating model, using its implementation perspective to identify design questions rather than treating cited industry returns as a forecast for your organization.

The PDF is in English. This introduction and content guide are available in your selected language.

Who it is for

  • Technology and data leaders
  • Business and strategy leaders
  • Security and risk practitioners

Inside this report

  1. From isolated pilots to repeatable deployment
  2. Custom, embedded and platform-native agents
  3. Enterprise control planes and orchestration
  4. Observability, security and policy enforcement
  5. Cost optimisation and compounding business value
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