Connected Health Consumer Report: Third Edition
2026 / RESEARCHConnected Health Consumer Report: Third Edition
Consumer expectations for healthcare access, trust and connected services in the age of agentic AI.
Industry findings on AI preparedness, agents and transformation in health care and life sciences.
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Independent research index / editorial cover
A sector edition of the enterprise AI study, focused on life-sciences and healthcare organizations. It examines health and life-sciences transformation, workforce capability and governance before scaling, alongside AI fluency, sovereign technology choices and organizational readiness. Survey findings connect current deployment with the changes needed in work, talent, governance and data foundations. Use it to frame sector-specific implementation priorities and compare operational concerns. This edition shares a survey foundation with the broader Deloitte series, so it should be read as a sector lens rather than an independent global study.
The PDF is in English. This introduction and content guide are available in your selected language.
Consumer expectations for healthcare access, trust and connected services in the age of agentic AI.